Privacy Policy
1) Who We Are
We are Alp Real Estate L.L.C., a RERA-licensed brokerage in Dubai. This policy explains how we collect, use, protect, and share information when you visit luxuryoffplan.ae, interact with our forms or live chat, or contact us by email/phone.
2) Information We Collect
Personal information you choose to provide, for example: name, email, phone, and enquiry details. If you request property services that require identity verification, we may request items such as Emirates ID or passport details and only collect them when necessary for that request.
Usage data such as device type, browser, pages viewed, and general location (city/country). This data does not directly identify you.
3) How We Use Information
- Respond to enquiries and provide property guidance you requested.
- Share project information (e.g., payment plans, availability) you asked us to send.
- Improve our content and website performance.
- Maintain security, prevent fraud, and comply with applicable laws.
- Send marketing updates only when permitted; you can opt out anytime.
4) Cookies & Similar Technologies
Cookies help us remember preferences and understand site usage. You can control or block cookies in your browser settings. Some features may not work as expected if cookies are disabled.
To learn more about managing cookies, visit allaboutcookies.org. For ad-preferences tools, see optout.aboutads.info and youronlinechoices.eu.
5) When We Share Information
We do not sell personal information. We may share limited data:
- With developers or their authorized partners when you ask us to arrange project details or bookings.
- With service providers (e.g., hosting, CRM) who process data under our instructions.
- To meet legal requirements, enforce our terms, or protect security and rights.
- If our business is restructured or transferred, with appropriate safeguards.
6) Legal Basis & Your Choices
We process data based on your consent, to perform a service you request, or for our legitimate interests (such as site security and improvement). You can:
- Opt out of marketing at any time via the unsubscribe link or by emailing info@alprealestate.com.
- Access, correct, or delete your personal information by contacting us.
- Withdraw consent where processing relies on consent.
7) Data Retention
We keep personal information only as long as needed for the purposes described above and as required by law. When no longer needed, we securely delete or anonymize it.
8) Security
We use reasonable technical and organizational measures to protect data. No online system can be guaranteed 100% secure, so any transmission is at your own risk.
9) International Transfers
If data is processed outside your country (for example, by a cloud provider), we take steps to ensure appropriate protections are in place.
10) Children
Our services are intended for adults. We do not knowingly collect data from children under 18. If you believe a child has provided data, contact us to remove it.
11) Third-Party Links & Content
Our site may link to developer pages or third-party resources. Their privacy practices are separate and not covered by this policy. Please review those policies directly.
12) Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always appear on this page.